Who we are & what we do
Costessey Town Council consists of a max. 19 elected councillors who serve for a four year term. All Councillors are voluntary and receive no payment whatsoever with the exception of pre-approved out-of-pocket expenses for travel outside Costessey.
The Town Council Office is located at The Costessey Centre, Longwater Lane, Norwich NR8 5AH - Our office on the first floor with lift access, and there is a letterbox outside. Ten staff are employed by the Town Council.
Opening Hours - Monday to Thursday 09.30am to 16.30pm and Friday 09.30am to 13.30pm.
Email us - info@costesseytc.org
Call us- 01603 742 958
Contact Us | Costessey Town Council
Council Meetings - see the diary of meetings for more information.
Committees and memberships - see under Councillors section.
What we do -
The Town Council owns and manages the Costessey Centre, Queen's Hills Community Centre, Breckland Hall & Owen Barnes Room, Breckland Recreation Ground, Longwater Recreation Ground, Gunton Lane Recreation Ground, Bunkers Hill Woodland, Greenhills Wood, Husenbeth Close Play Area and open space, Breydon Drive open space, the Cemetery and the Roundwell Monument.
It maintains St Edmund's Churchyard, facilitates the allotment charges and various other smaller areas such as the green on which the Village sign stands.
More open spaces will be transferred to the Town Council in the future; we feel at a local level we are best placed to look after them and respond quickly to issues that arise.
We are very proud of the facilities we manage and are always seeking to improve these by earmarking reserves and obtaining grants for specific projects.
Full Council is consulted on every planning application submitted in Costessey; and on a huge range of local and national issues.
Costessey Town Council is dedicated to serving the community
Compliments and Complaints
We welcome feedback (good or bad). If you would like to acknowledge receipt of an excellent service, please let us know by email so that we can share your feedback with the relevant team members.
If you wish to make a formal complaint regarding your experience with Costessey Town Council, we request that you follow the official complaints procedure below. Please find details of the policy and a form for completion below.
CTC Compliments and Complaints Policy and Form (PDF, 968 Kb)
CTC Compliments and Complaints Policy and Form
CTC Compliments and Complaints Form - Word version (Word Document, 32 Kb)
Town Councillors
Nineteen Town Councillors were elected in May 2023. If you would like to become a councillor look out information published by South Norfolk leading up to the next planned elections in May 2027. Casual Vacancies will be advertised on this page.
Members Declarations of Interest can be found on South Norfolk Council's website.
Members Code of Conduct
Code of Conduct 21 05 04 (PDF, 180 Kb)
Code of Conduct 4 May 2021
Standing Orders
Standing Orders 12 April 2022 (PDF, 390 Kb)
Standing Orders Approved 12 April 2022
Member Officer Protocol
Member - Officer Protocol (PDF, 185 Kb)
Member - Officer Protocol
Annual Chairman's & Town Clerk's Reports
Chairman's Report 2023 (PDF, 71 Kb)
Chairman's Report 2023
Chairman's Report 2022 (PDF, 107 Kb)
Chairman's Report 2022
Chairman's Speech 2021 (PDF, 93 Kb)
Report to Annual Town Assembly 2021
Annual Finance Report 2021 (PDF, 142 Kb)
Report to Annual Town Assembly 2021
Chairman's Report 2018/19 (PDF, 129 Kb)
Chairman's Report 2018/19
Town Clerk's & RFO Report 2018/19 (PDF, 103 Kb)
Town Clerk's & RFO Report
Staff Vacancies
We have a team of staff that work together to deliver the range of services we provide. They can be contacted through our office in the Costessey Centre, by phone or email.
Costessey Town Council
Stacey Kent
Town Clerk, Head of Services & Responsible Financial Officer
- Address
- The Costessey Centre
Longwater Lane
Costessey
Norwich
NR8 5AH - Telephone
- 01603 742958
- info@costesseytc.org
- Website
- http://www.costessey.org.uk
Stacey Kent |
Town Clerk |
info@costesseytc.org |
01603 742958 |
Emma Savage |
Senior Finance manager |
info@costesseytc.org |
01603 742958 |
Ros Hills |
Operations Manager |
info@costesseytc.org |
01603 742958 |
Lisa Williams |
Executive Assistant P/T |
info@costesseytc.org |
01603 742958 |
Rachael Cousins |
Administration Assistant |
info@costesseytc.org |
01603 742958 |
Georgina Duford |
Community Engagement Officer P/T |
info@costesseytc.org |
01603 742958 |
Property Manager |
info@costesseytc.org |
01603 742958 |
Maurice Barrowcliffe |
Cleaner/Caretaker |
|
Lee Will |
Cleaner/Caretaker P/T |
|
Cleaner/Caretaker P/T |
Grounds Staff |
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---|---|---|---|
Barry Barber |
Head Groundsman |
||
Steve Lester |
Groundsman |
||
Lee Will |
Groundman P/T |
||
Grounds Support |
Costessey Town Council Staff Structure 2024 (PowerPoint Presentation, 39 Kb)
Costessey Town Council Staff Structure 2024